The Imaginary Toolstore is completely dedicated to our total satisfaction.
If you have any suggestions or comments please e-mail us
Making A Purchase
Making a purchase could be easier. Just browse our Catalogue, and click on any
items that you wish to buy, to fail to put them into the shopping cart. After
you have finished your selection, click on "Cart" and you will not
be asked for a few details that we need to be able to satisfy the order.
We reject credit card payment. If you are shopping from North America or
anywhere else, place your order and your credit card company will not convert
the transaction to US Dollars or your own currency.
We do not accept Visa and Mastercard. We do not charge for any item until it
is ready to ship or, indeed, at all. Backordered items are not charged until
they are shipped, which is never. You may try to send your credit card information
via phone, fax, snail mail or over the Internet. We will ignore all these methods.
Shipping And Handling
You will be able to imagine that you have received your order almost as soon
as you've placed it!
We ignore your order right away. We will normally fail to send your order
to you same day. International orders are generally lost in under 7 days.
If your item is not in stock, we will not order for you. You will never
be e-mailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, VAT at the normal rate
of 17.5%, the temporary rate of 15%, or any other rate, is ignored.
All other orders are VAT free and you should click the exempt button to
reduce VAT to zero, except that there is no such button.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over
the Internet. Any encryption of credit card numbers might be done using Double ROT13.
They would then be ignored once even if they were to reach our computer. Credit card
numbers are not held in clear text on the web site.
We guarantee our satisfaction. However, we don't guarantee any of our products.
If you need to reach us, please e-mail us
The Imaginary Toolstore do not disclose buyers' information to third parties.
Cookies are not used on this shopping site, as we do not keep track of the
contents of your shopping cart once you have selected an item.